Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“I'm very happy with the speed of delivery and quality of product I ordered from Automotive Superstore. I will happily use this company again.”

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Posted 2 weeks ago

“Quick and easy transaction”

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Posted 2 weeks ago

“After placing my order, I wanted to review my order, to add a couple of other products. It was impossible. I called the number and it says your stuff cannot talk about your online order. I sent A a message and I'm still waiting to hear from your firm. Your Invoice #100775000 for Order #100897418 Amanuel”

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Posted 2 weeks ago

“Easy shoping, great products to choose from. Fast shipment.”

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Posted 2 weeks ago

“Great pricing and broad range of products.”

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Posted 2 weeks ago

“Disappointed on how long it took on being delivered to postal service considering you have same day dispatch advertised, extremely annoyed the same day i received the subwoofer it was marked down heavily after I waited over a month for it come back in stock.”

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Posted 2 weeks ago

“Online portal easy to navigate & use when vehicle added to “garage””

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Posted 2 weeks ago

“good service and great value for money”

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Posted 2 weeks ago

“Previous experiences have been great, so I had no hesitation placing another order. But more than a week after placing the order I'm yet to hear anything - when will it be shipped?? I kind of need the parts (that's what I ordered them for!)”

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Posted 2 weeks ago

“Happy with the price, product and fast shipping”

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Posted 2 weeks ago

“The parts compatibility feature available on the web portal combined with detailed photos of the available part is very helpful ! Prices are very reasonable if not the cheapest too !”

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Posted 2 weeks ago

“Ordered on Tues four days later delivered Adelaide”

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Posted 2 weeks ago

“Good product, price and shipping services.”

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Posted 2 weeks ago

“As always products supplied on time. This order was four days early. Thank you Automotive Superstore. Tony.”

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Posted 2 weeks ago

“AMS is the best Great range Easy to use site Search using your rego to ensure compatibility”

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Posted 2 weeks ago

“A user friendly website, that makes ordering simple, with competative pricing, good communication and click & collect arrangement. The parts/items have always been as described and fitted our vehicles.”

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Posted 2 weeks ago

“Bought online great price”

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Posted 3 weeks ago

“Terrible experience the one and definitely ONLY time I will deal with this lot! Purchased a part through their website, website states parts will be dispatched in 1 to 3 business days. After 1 week i ask the question as to the whereabouts of my item and that's when the runaround started. By the end of the second week still nothing but lies. if you guys don't have a part in stock, just fkn say so ffs! Thanks for making my customer and myself lose over 2 weeks for nothing!”

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Posted 3 weeks ago

“Ive found Automotive superstore to be fantastic. They have hard to find parts for my 1975 vw Passat delivered in no time. Great service highly recommended!”

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Posted 3 weeks ago

“Your products are good but the shipping handling is atrocious. Order the part and it says shipping next couple business days. I then get an email almost 1 and a half weeks later oh yeah we have shipped your order. I am dependant on the product being here in the times specified on the website and via email. But to get my parts 2-3 weeks later is bad. This isn’t international shipping. This is domestic from castle hill to Brisbane where I reside. This is very poor. I got shipment from the states faster than this. Sort it out!! It’s a joke.”

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Posted 3 weeks ago

Automotive Superstore is rated 4.4 based on 2,373 reviews