Policy auto renewed, my error as I did not see the email. The day after it renewed I telephoned them, incidentally, I was on the phone for over 45 minutes, to see how much the cancellation charge would be. After being passed around to three different departments, two of which quoted me the same price of £31 to cancel, after being told that they couldn't match the quote I had from another provider (over £200 cheaper!), the cancellation fee then went up to £54.
3 years ago
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