Very Poor service, extremely long waits for call to be answered totally unacceptable to say your call is important then waiting 30 minutes to get to speak to anyone. This is another company that offer low prices on internet comparison sights then if you have ticked the wrong box or not known that something is still live they double you premium. I had to pay cancellation fee of nearly £42 pounds for insurance I didn't use because I was still covered by previous insurer. This is for a policy they say had been in effect for 3 days and only cost £199 I returned to original broker who I have to admit leaves a lot to be desired but they answer the phone in approx 10 minutes and ended up miles cheaper than the re-quoted £383 Autonet wanted I would not recommend this company or the use of comparison sites without speaking direct to broker. They really do feel like con artists.