Worst year i have ever had. I had an attempted car jacking earlier this year where a gentleman decided he wanted to try get in my vehicle whilst on a dual carriageway, as my van was taken away by the police for examination i had to pay for a new screen and the recovery which was £75 window excess & £150 recovery, Autonet as the broker took over a week to get in contact with the Insurers to sort this and kept passing me back and forth. It took a call from my solicitor before they would do anything and then had the cheek to record it as my fault and now my insurance has doubled to over £1000, I wish i had stayed with the original Natwest or AXA insurance. If you want delays problems and dont mind this company screwing you over feel free to use them. Personally a bunch of trained monkeys would do a better job!!!!!