Failed to contact me before the renewal - sent nothing through the post as had happened previously. Claim to have sent notice by email - not found - this resulted in my insurance rolling over. This meant a reasonable increase of £20 on the policy BUT they also decided to set up 10 payments over the year and added £30 admin and 20% for the service adding over £100 to annual bill. Now faced with 'lumping it' or paying £75 to exit. Looking at adding this car to another policy so I can cancel overwise I'll have to wait until 2017.
8 years ago
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