When you try and post a complaint the server is down. Seems this happened last time too. When you phone with a complaint the customer service representative says your not logged on the system, even though a repair agent has visited you twice to say a job cannot be done...It seems the harder you try to get a resolve the more they try to irritate you to give up. I've emailed Gemma Yarwood, who had to sort out me taking out a policy in the first place again an issue of no contact, live chat that did not chat, voice recordings, server issues....really?
8 years ago
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