BEING A SENIOR CITIZEN I PHONED TO CHECK I HAD FILLED MY FORM IN O.K ONLINE AND WAS TOLD THAT HE COULD NOT HELP I EXPLAINED I WAS A O.A.P AND WOULD LIKE TO MAKE SURE AND I DONT THINK HE COULD BE BOTHERED.HE LOOKED IT UP EVENTUALLY AND SAID I HAD NOT PUT A REG NO IN AND I SHOULD GO BACK AND START AGAIN . I WENT AHEAD TO PROCESS THE MONEY THEN GOT ASK FOR THE REG NO. I THINK HE SHOULD HAVE SOME CUSTOMER RELATION LESSONS IT MAKES IT MUCH NICER IF SOMEONE IS KIND AND UNDERSTANDING TO YOU
8 years ago
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