Found policy on line and booked, all fine. Then had to telephone to amend detail, which from initial mailing took 1 hour 15 minutes! The trial of going through a requote was akin to the Spanish inquisition, with a very sharp and curt lady speaking to me as if I were a child, and resulted in me giving up and cancelling policy. The automated answering in horrendous and initially takes around 5 minutes to get through before you speak to a human. Would I recommend Autonet? Not in million years!
7 years ago
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