I called and cancelled GIT mid term 2017 as needed upgraded insurance to cover hire & reward insurance and went with different company as price much better. I wasn’t told anything about cancellation fees and stoped direct debit and all was ok .... until !!!! 9 month later Autonet take £186 out of my account without permission as they automatically renewed insurance without any consent and because I obviously hadn’t paid any direct debits ( as was with a different company ) the took what they say where overdue DD and a £75 cancellation fee!!!! I’ve called them and explained I cancelled 2017 but “ apparently “ they have no record of this. I’ve now asked for all “ recorded telephone conversations “ but they can only find 1 call and this miraculously doesnt mention my request to cancel. I’m now going to send this review to every platform I can find and hopefully potential customers will go elsewhere. Also this is going directly to there MD Ian Donaldson Please use this as a very careful reminder and if you cancel any of there polices they will still take full payment and extortionate fees. Hope this helps you choose a more reputable company Don’t reply with get in touch with us via reviews@ autonetinsurance.co.uk as this DOESNT EXSIST Ive spent 3 hours complaining via email with someone who says they when dealing with my complaint & now my “ complaint has been passed to complaints department “ Mr Donaldson I would suggest lots of retraining and not scripted replies. SERIOUSLY!!!! Adrian Wilson