worst ever documentation I have received from any insurer. Lot of junk repeated 3-4 times but key information such as payment schedule, policy inclusion such as personal accident cover, courtesy car, windscreen cover etc. not mentioned anywhere. One page in the document says something along the line that they have checked the insurers database and have found I have not declared my previous claim which has resulted in an extra cost of £ included £14.99 admin fees. No figure mentioned after the first £ sign, and upon calling them I am told I can ignore it! Even calling them requires going through one of the longest automated menu options before you can speak to somebody. Would not recommend at all.