AVOID and Stay Clear!
Customer service is abysmal. Part way into my cover, wanted to purchase a BMW X5, told they could not cover this vehicle as their underwriters did not insure X5's, not exactly an exotic sports car is it!
Purchased a Bmw 320D instead had to pay a further £179, which I did, but only due to the poor service cancelled my policy less than a week later, they not only retained the full £179 but most of my money paid to date- issued a complaint, weeks later no response, chased today, told by their live chat do not deal with complaints- someone will be in contact, clearly they are holding onto funds due back to me- AVOID- go with a viable insurance company, these insurance brokers will rob every penny possible if you have to cancel down the policy!!
4 years ago
Autonet Insurance has a
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