My car was badly damaged in a no-fault accident. Admiral recommended Auxillis. The hire car was quick to arrive and is like for like (and some). When my car was written off, this is when the service started to slip. Better processes need to be adopted. The insured not at fault should not be expected to chase the third party (and the scrap yard) directly for payment for the written off vehicle. This is a service that should be provided either by Auxillis or Admiral (as the fully comp insurer)
2 years ago
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