Scam company. Multiple call handlers on multiple occasions reassured me I didn’t have to pay for a replacement tyre/ call out charges. Apparently, I should have read the terms and conditions more carefully, but your own customer service team don’t need to? It’s okay to give customers the wrong information? No apology for misleading customers either. Auxillis - you have been referred to the British vehicle rental and leasing association. Please train your staff…or perhaps refrain from misleading your customers. ✌🏻
1 year ago
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