Hi, Like most people on here I would rate Aviva buildings Insurance 0 not worth the paper it’s written on. I took out a buildings and contents insurance with Barclays in 2017 for £650 per year then within a month they raised it to £720 with no warning. In September last year I had burglary and 2 gold chains were stolen one with a gold st christopher amounting to just over 4 oz in gold weight the cost to replace the Items I have been quoted is £4,650 the people I have spoke to at Aviva are not bothered and arrogant. I have had a generous offer from them for £2,100 😂 what a laugh. Bearing in mind my contents is £10,000 I refused and the claims manager said your not getting a penny more. Now I am left with dealing with the Ombudsman. What they want me to do is let their jewellers make new ones but my chains were vintage but they will not pay me to buy like for like and they probably will not be the same quality. I have emailed Barclays direct but they don’t seem to be interested even though I’ve been a customer of theirs for about 12 years. The fight continues.