Aviva Reviews

Name: Aviva
Rating: 2.07

2.1 Rating 659 Reviews

26 %

of reviewers recommend Aviva

Company Reviews

Questions

Metrics

2.1

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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info@aviva.co.uk

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Kate Marcus

Muriel Herrara

Zanko

Anonymous

Anonymous // 01/01/2019

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“Extremely Disappointed – Avoid Aviva Travel Insurance Do not trust this company for travel insurance. I missed my flight due to a major IT disruption at Stansted Airport, which caused check-in failures across the board — a situation completely out of my control. Despite this, Aviva rejected my claim. Why? Because their definition of “missed departure” is absurdly narrow and hidden in the fine print. Apparently, only a tiny list of very specific circumstances qualify, and genuine airport-wide disruptions don’t make the cut. This experience showed me that Aviva’s policy is designed to exclude real-world scenarios rather than protect travelers. Their tricky terms and lack of empathy make this policy feel like a scam. Save yourself the frustration and go with a company that actually stands behind their coverage when it matters.”

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Posted 1 week ago

“Bloody useless.!”

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Posted 2 weeks ago

“Losing $185,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.”

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Posted 3 weeks ago

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Posted 3 weeks ago

“What impressed me most about Mrs. Olivia and her team was their process. As someone from a tech background, I appreciated their systematic, data-driven approach to asset tracing and recovery. Mrs. Olivia and her team utilized digital forensics, IP tracking, and third-party platforms to track my crypto transactions. No fluff—just clean, structured communication backed by visible progress. The experience felt more like working with a specialist cyber unit than a customer service department. Highly recommended for tech-minded individuals who value process and accountability.”

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Posted 1 month ago

“I got my money back”

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Posted 1 month ago

“I can’t thank Mr. Tony and his team enough! When I lost access to my funds, I was overwhelmed and unsure where to turn. From our first conversation, they made me feel supported and reassured. They took care of everything, explaining each step along the way. Thanks to their hard work, I was able to recover my money. It was such a relief to have them on my side. Highly recommended!”

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Posted 1 month ago

“What stood out most to me about Mrs. Olivia and her team was their meticulous process. Coming from a tech background, I really appreciated their data-driven, systematic approach to asset recovery. They used digital forensics, IP tracking, and third-party tools to trace my crypto transactions. There was no vague talk—just clear, structured communication backed by real progress. It honestly felt more like working with a dedicated cyber unit than a regular customer service team. I’d highly recommend them to anyone who values precision, accountability, and a tech-savvy approach.”

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Posted 1 month ago

“Don't Pension with Aviva. Difficult to Transfer Out. I have pension with Aviva, and initiated a transfer out more than a month ago and the process is still not completed by Aviva. I followed up with multiple emails and heard no updates from Aviva. I called multiple times and customer service was not able to help. This is very bad experience for anyone who needs to transfer pension.”

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Posted 1 month ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

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Posted 1 month ago

“Absolutely awful experience with Aviva Zero for my car insurance. So much so that after investigation by the Financial Ombudsman Service Ltd, I was awarded an amount in compensation for the appalling service received. This money was to be credited to my account by today, 27th May 2025. Unsurprisingly, this has not happened and the matter will be escalated further. If anyone reading this has an issue with Aviva, contact the Financial Ombudsman Service Ltd.”

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Posted 1 month ago

“Very disappointed with how my case has been handled by Aviva. After disclosing hospital tests — including an ECG — during a policy application with their appointed broker Reassured, Aviva later voided my critical illness cover, claiming non-disclosure. I was transparent in the call and even authorised them to contact my GP. But instead of reviewing that, they blamed me for a broker error: the broker recorded a “no” where it should have been a “yes”. Aviva’s own review acknowledged I did not act dishonestly, yet they continue to deny the claim and cancel the policy. Worse, they’ve refused to accept liability for the broker acting on their behalf — even though that broker was the one submitting the answers to Aviva. This isn’t about a misunderstanding anymore — it’s about accountability. Customers shouldn’t be penalised for things outside their control when they’ve done their part to disclose in good faith. Would strongly caution others to be careful when dealing with intermediaries and to double-check everything that’s submitted — especially when the insurer won’t. #InsuranceFairness #Aviva #Reassured #CriticalIllness #CustomerRights #Accountability”

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Posted 1 month ago

“We have had Aviva building insurance for many years and made our first claim last year. Now after a long wait we have been told that we are not covered for the storm damage to "flat roofs" as they have to be replaced after 8 years. I argued my point that the internal damage is water damage and is covered under the policy, I was told that the interna roof was also worn due to age (figure that one out) and that is also not covered. There is nothing in the policy that mentions age of internal or external roof age, but it comes into play when there is an issue, be careful when taking insurance with Aviva and ask any and all questions regarding coverage, and age.”

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Posted 1 month ago

“I lost all my savings within a week and couldn’t withdraw any funds. I reported the issue to Dizette.com, and I was finally able to access my money. It was a stressful and difficult experience”

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Posted 2 months ago

“harrylucy977 - @ gmail . com got my money back.”

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Posted 2 months ago

“Terrible company. They wouldn’t pay out on a life insurance. They make you give permission to access medical records and then use any reason to not pay out. No compassion from incompetent staff. The claim dragged on for nearly a year before the outcome. Don't use in my opinion.”

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Posted 2 months ago

“All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298.”

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Posted 3 months ago

“Affordable price for insurance”

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Posted 3 months ago

“Easy site to use but bit repetitive after completing many of the questions again after finding quote on a comparison site. Price was also slightly different from that quoted”

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Posted 3 months ago

“Aviva account online car insurance is woeful. From a terrible app and website that never updates making a reg change impossible. To an terrible chat bot system and if you actually get to online chat staff they are dim and slow. God forbid you actually have to make a claim .”

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Posted 3 months ago

Aviva is rated 2.1 based on 659 reviews