Aviva Reviews

Name: Aviva
Rating: 2.06

2.1 Rating 669 Reviews

26 %

of reviewers recommend Aviva

Company Reviews

Questions

Metrics

2.1

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Email:

info@aviva.co.uk

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Aviva 1 star review on 17th October 2025

Samantha Wright

Aviva 1 star review on 18th September 2025

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Kate Marcus

Muriel Herrara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable price for insurance”

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Posted 6 months ago

“Easy to switch,, good value,,”

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Posted 7 months ago

“Very good I like it.”

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Posted 7 months ago

“Aviva zero car insurance excellent website”

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Posted 7 months ago

“Clear and efficient information”

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Posted 7 months ago

“Easy search for car insurance”

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Posted 8 months ago

“It is easy to go with .”

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Posted 8 months ago

“Easy site to nav”

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Posted 8 months ago

“Excellent, fantastic company. Good insurance quotes and online management.”

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Posted 8 months ago

“Good company and prices for car insurance . Spot on with emails and helping me to upload documents as I’m not to good with technology”

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Posted 9 months ago

“Excellent car insurance.”

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Posted 9 months ago

“Best customer service and claims.”

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Posted 9 months ago

“A Very competitive prices as we compared with other lenders on the market. Thank you”

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Posted 9 months ago

“Needed medical treatment whilst abroad. They were excellent every step of the way from communication, to payout to answering questions.”

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Posted 10 months ago

“I have received quotes and have decided on aviva for home insurance”

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Posted 11 months ago

“I have known this insurer for a long time. I insured my car with them many years ago when I lived in another country. Now I also got a great offer and I took advantage of it right away.”

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Posted 11 months ago

“Excellent cover and price, with a legal cover promotion which reduced the price still further. Easy site to navigate.”

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Posted 11 months ago

“Matched my existing policies coverage at a very competitive price.”

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Posted 1 year ago

“Smooth and painless transition of our car insurance policies to Aviva, who offered competitive quotes for both myself and my partner. It was a very swift process, having identified them as offering us a better value deal than our current renewal quotes.”

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Posted 1 year ago

“No issues as did not claim but good value cover.”

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Posted 1 year ago

Aviva is rated 2.1 based on 669 reviews