DO NOT INSURE YOUR VEHICLE OR ANYTHING ELSE WITH AVIVA, if you do and have to make a claim your health and well being will head south after the first 2/3 calls. Two weeks after my accident AVIVA are still unable to provide me with a courtesy car/hire car. I did make a suggestion, to get me mobile, that i would put a vehicle that i have SORNED back on the road. AVIVA agreed to pay for the MOT and road tax and add it to my insurance...yes there is a BUT!! Two hours later they called back to inform me that one of their own advisors had misled me (not for the first time i might add) and they would not be paying for the MOT etc - CLOWNS!! I have been constantly lied to, spoken down to, brushed off every time i call. This company is the most incompetent i have ever encountered and will NEVER use them or any of their offshoots ever, ever, again. To any potential customers - GO ELSEWHERE for your insurance needs as this lot will treat you with utter contempt - you have been warned.