Unable to talk to anyone about renewal. Have a ‘take it or leave it’ policy. Only call centre is claims however when I tried to talk to someone I spent 5 minutes going through the options then they hung up on me, three times in a row. Had to do it all online. No updates on claim process. When I finally cancelled, they had the cheek to offer me a £10 discount. My new quote is almost £100 cheaper.
