Policy cover and premium both competitive. But completely fed up with the call centre wait times. All I want to do is pay an outstanding premium which you would think should be a simple on-line operation. Call after 4pm and you’ll be lucky if it’s answered within 20 minutes. Only to be cut off and have to listen to mindless pop for anther 20mins. Really frustrating that you can do virtually everything else vis MyAviva but not this. Why?
