Extremely disappointed with Aviva Canada and the way my claim was handled by Reena at their Oakville, Ontario office. After an accident with a rental car in Spain, my claim was denied despite submitting all required documents. The reasons given were inconsistent and confusing: first, they claimed I didn’t have a valid Canadian driver’s license (my French license is fully recognized), then they said I couldn’t prove six months of Canadian residence—even though I’m both Canadian and French and frequently travel for work. The process was opaque, frustrating, and completely unreliable. I strongly do not recommend Aviva Canada.