Hi there,
I really wanted this company to live up to all the wonderful things I’d heard about it in the past but unfortunately, it seems it is resting on it’s laurels. I sent off a business card design on the 23rd of September to be printed on a set of recycled brown cards, I was so looking forward to receiving it in time for my exhibition (2nd November) and I thought that would give the company plenty of time for a print turn around. Well, it’s now the 7th of November and after much deliberation there is still no sign of the business cards. I like to try and be fair with small businesses and especially over Covid I know how much of a toll it’s taken on staff numbers etc…but this whole process has been a joke from the start to the unfinished. My emails have been left with no reply for days on end and all my phone calls go straight through to voicemail, Awesome Merch has provided a really poor service. The price is very reasonable but what’s the point in paying reasonably for such a poor service? I won’t be using this service again.
3 years ago
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