I was impressed with the customer support as there were a few questions I had before ordering the patio doors. They provided a delivery date and stuck to it. I fitted the Patio doors over the weekend and they were relatively easy to fit, look good, and work well. I did order the fitting kit which was worthwhile doing, as this came with the spacers and concrete bolts. The only small issue was kirbside delivery, as this was sent to my daughters house, who then had to find a neighbour to help her get the class and frame indoors. I appreciate this is the industry norm. So I would definitely recommend them as a supplier