Have had a litany of issues from item ordering requirements to incorrect collections and the most incompetent, difficult to reach and uncaring customer service organisations I have ever had the displeasure to deal with. I have spent six hours getting through to request an order suggested by a member of the local shop staff just to ask them to place it so I could pay for two doors. The first guy, Scott was very pleasant - spent half an hour talking to him after half an hour waiting to talk to him and 4 hours in the morning waiting for the promised call back that never came and then he told me he would ask a colleague to call me so I could make a payment for 4 kitchen cabinet doors. Of course, the call never came. Waited 20 minutes on the phone again and spoke to another Individual who put me on hold for 5 minutes abs then cut me off. I have kitchen units waiting for doors and have been told I won’t get them until January - November now!! The stores can’t take my money either!! Whole system is the opposite of customer focussed and totally uncaring. Appalling!