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Anonymous
Needed a silicone scraper while fitting a new bathroom so sent my 20 year old son to get one from B&Q. They challenged his age (it has a pointy end) and he didn't have his driving licence on him so he came back. I went to B&Q myself to get the scraper and they also refused to sell to me because I could be buying a plastic scraper for a minor. How pathetic. I'm 55 with id to prove and they said it was policy not to sell to someone associated with no id, even though I explained the situation fully. The manager made me feel like a criminal for the sake of a plastic scraper. . After using B&Q for the last 30 years I can't believe a manager could be so narcissistic. I'll never use B&Q again.
4 years ago
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B&Q has a 2.2 average rating from 2,593 reviews