FOR MY ITEM SO HE CALLED CUSTOMER SERVICES AND TOLD ME TO.WAIT BY THE SIDE . I WAITED 30 LONG MINUTES. HE CALLED THEM 10 TIMES NO ONE CAME. IN THE END I GAVE UP AND WENT HOME. I TOLD HIM I WAS NOT PLEASED THAT I HAD TO WAIT THAT LONG AND HE SAID PROBABLY COZ OF MY SKIN COLOUR THEY CAN SEE ME ON CAMERA SO THEY WONT COME.HOW RACIST IS THAT. SHOCKING TO THE HIGHEST DEGREE. AND IF U THINK I AM LYING B N Q MANAGEMENT CHECK YOUR CAMERAS BETWEEN 2 AND 3PM ON THURSDAY 27 August 2015. YOU WILL SEE ME PATIENTLY WAITING FOR A GOOD 30 MINUTES AFTER WHICH I ASK ANOTHER MEMBER OF STAFF TO HELP ME. SHE DIRECTS ME TO RETURNS AND THE GUY CANT HELP ME.HE RUDELY SAYS IT'S NOT HIS PROBlem HE ONLY DEALS WITH RETURNS AND I JUST HAVE TO WAIT. SO I GO BACK TO FIRST GUY RACIST ONE AND HAVE A FEW WORDS WITH HIM BEFORE LEAVING THE STORE AFTER ABOUT 45 MINUTES. SO I HAD A VERY BAD DAY. DON WASTE YO PRECIOUS TIME. SHOULD HAVE GOT ALL I NEED FROM IKEA IN THE FIRST PLACE. AVOID AT ALL COSTS. NO CUSTOMER SERVICES PLUS RACIST. I LEFT WITH NOTHING IN THE END AFTER 45 MINUTES.