It seems that B&Q do not accept criticism. I recently purchased a Colours Green & natural Coir Door mat (L)0.6m (W)0.4m from my local store. I found that it bows very easily and creates a potential trip hazard. I have twice tried to leave a review raising my concerns and both have been rejected as shown below. "Hi xxxx, We’ve been unable to publish your review as it doesn't meet our guidelines. However, you're welcome to re-submit a review after checking our guidelines . Submit a new review Thank you, B&Q Online Team Good idea but poor quality The design is good as it allows water and muck to fall through so doesn’t get waterlogged like some mats. The mat is let down by the weak retaining wire system which allows the mat to bend up around the sides when used and then releases the coir mat strips. This creates a trip hazard. Turning the mat over gets it flat for a few more treads. I have tried to bend the frame back over the strips, but don’t think it will last more than a day or two. It needs cable ties or similar to hold it together. If I had the receipt I would take it back." Obviously they don't want to publish negative comments about their products!