Extremely shoddy Purchased panache midnight grey slabs which were delivered 3 days ago, 10/9/15 1. They do not match WHATSOEVER the colour of the sample in terms of colour AND pattern and therefore have been mi-sold. 2 The top seemed flaky/ weak so I rubbed it 5 times with my foot to assess what might happen to the surface after a few weeks of walking on it, photo 1524 shows the result: the top wears away FAST and continues to wear away and as such they are comletely unsuitable for the application and are extremely shoddy. I chose these which were twice the price of slate as they looked high quality...they most certainly are NOT. I decided to come home during the school run of my wife as I had no confidence that they would call me 30 minutes before as requested. The driver confirmed he had had not been given my number nor asked to do this and would have waited 20 minutes then left. Tried calling customer service twice today, on hold 30 minutes both times no answer. Rang the manufacturer, no answer. Tried tracking online, cldnt find it and gave number to call. Rang number and they didnt know wnaything about the product and did not deal with it..put me back to hold with customer sevrices, I gave up. Customer services then called me, explained I need to know what time or if they would call..she had a difft number for manufacturer so agreed to call them. She called me back to say they would be delivered today. I explained again it was the time I needed, cld she call them back get the delivery company number and call me back. She agreed to do so then didnt call me back. Last time I will order from B&Q. They have now stated all 40 slabs must be put on the pallet back at kerbside or they wont collect. No compensation offered for the time involved in doing this. What if I were 70 years old and couldnt? What a shocking company.