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Matt Covey
This is my bathroom floor less than a year old. It is Bamboo Flooring from B&Q £32.55 per pack and fitted by a carpenter for £150. It started to blister after a few weeks then bubbled, split and now the lacquer is peeling off. B&Q specifically sell this for bathrooms. I complained to Colchester branch who eventually came and had a look. They first said it was water damage to which I replied "Its in the bathroom!" They told me they were not going to refund me because it was not fitted properly as there wasn't an expansion gap around the edge. I can't see what this has got to do with the lacquer peeling off. This is one of the expensive flooring they sell and this flooring is obviously not fit for purpose and for me to replace it will cost me about £120 and another £150 fitting. Not a huge amount of money but the point I am making is that I am surprised at B&Q for their lack of customer care. So the message is don't buy this flooring from B&Q.
9 years ago
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B&Q has a 2.2 average rating from 2,597 reviews