Prices are 190% higher than competitors!
Went to buy 4" flappy vent covers and they were charging £7.50 each. The same thing is £2.59 at Toolstation. Silicon is twice the price. I am getting a 10% discount as a trade customer but even with this it is simply not worth going back.
Come on B&Q - sort your pricing out or you will loose what limited trade custom you have left.