Staff are really helpful. Pity the rest is rubbish. I rang regarding a delivery, was given a telephone number called them and they have never heard of me. I called B&Q again and they gave me another number. This would have been hilarious if I hadn't been so angry because it was a company who don't deal with B&Q and... wait for it..... they sell CHEMICALS. In the end I had to give up. Won't be using B&Q again.
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