Ordered a fire suite last Wednesday. Received a text message this Monday to say delivery scheduled between 1&3 Tuesday. Phoned store at 3 to make sure it was being delivered that day, I was told it was scheduled. At 6 o'clock I rang again to be told there had been problems but I could still get my fire delivered up to 8 o'clock. This morning at 9 o'clock I rang the delivery department, the guy said he couldn't find any record of my order but he'd find out about it and get back to me. At 10 o'clock two of my friends went to the store on my behalf to see what was going on. I then got a call from a b&q employee to tell me that the said item did not exist yet in the u k. I was flabbergasted and not very happy to say the least. She said all they could do was refund my money which would be back in my bank within the next five days. I really hope that it is!!! I'll never buy anything from there again.