Bought a Keter Ultra Bike Store on line and received delivery. When i went to unpack it I noticed that it looked like it had already been opened and had been poorly re-shrink wrapped. I opened it to find all of the screws and fixings were missing and it was also damaged. Clearly somebody has already had it and returned it and you think you can just re-ship them out to some other poor individual. Its currently in my back garden in bits waiting for you to collect, you can take all of the packaging away too. Will be calling for an immediate refund and I also want to register a complaint. B&Q have a terrible reputation for quality and this just re-enforces it. If i could rate you less than 1 star i would.