Yesterday, 10th May, I telephoned your branch on the industrial estate in Friern Barnet to find out whether some multi purpose compost was available. The phone was answered by a delightful chap who was so helpful and patient. He just couldn't have been nicer and it was such a pleasure to speak to someone who was especially pleasant. I believe his name is Anthony and I think that he is credit to your company and it would be lovely if everyone could be as interested in their job as him.
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