26/08/2023 Ordered a few items for delivery , was given a date without chance for a choice,5 weeks and a half later, the 5th November. Guess i'l just wait, good thing i am working from home that day. Today the 18/09/2023 , 4 weeks after ordering, received an email stating one of the items, a kitchen worktop has been cancelled and recorded for Estimated delivered by Tue 7th Nov, another month of waiting. Called customer services to rearrange date as no one will be in the property that day due to work, and was told this is not possible, that we would have to wait for delivery date to rearrange. Meaning that I would have to wait 2 months, to not get that delivery as would not be home, to then rearrange for another random date, potentially another month or more, and not knowing if anyone will be able to be there to accept the delivery again. Asked to speak with a supervisor so they can help, was sent to another line without a word, 20 minutes later someone answered and immediately hung up after me saying hello. Raised a complain and they said today they cant change the date. An absolute joke, abysmal customer “service”