Anonymous
Out of 4 items only one arrived after making a phone call that the day delivery never arrived in the first place .I had to spend another half an hour to get someone from customer service on the phone .Then they apologized and adjust the initial order as they did not have all the items in stock any more .Second time around the items didn't arrived on the day they informed me they will deliver .I called again to cancel the order and get a refound of the remaining items .I got delivery returned still waiting for the rest .After canceling I got a message from delivery that they want to deliver I don't know what as the order was cancelled.All together the customer service people were pleasant and respectful but this think does not compensate the very poor service . What I eventually got delivered was an item of a lower value than the delivery itself.Bottom line is that zi got my life so very complicated by ordering online .
4 months ago
Read B&Q Reviews
B&Q has a 2.2 average rating from 2,465 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial