Wanted help with cutting some wood. I was busy and all over the place. Visited the Poole store and a young chap named Ashley in the timber cutting department was very helpful. He found me an A frame trolley in the Garden Centre, helped me choose the timber, helped with the measurements ( in inches!) and did a great job, being pleasant efficient and friendly. Great to see someone interested in their job, who understands customer needs, and was cheerful and helpful. Hope he goes far in life.