I tried to buy a shed at your Bridgend branch but was told only click and collect online. I am a pensioner without a computer.. told Cardiff had them in stock so drove there. I tried to buy one by my card to collect next day with a van. They said they could not keep it for me only click and collect. Phoned them next day to check they were in stock and would come with a van. Told again only click and collected. After an argument sold us one for cash and we took it home. Not offered free delivery or discount. Very poor customer service will not buy a large item again from B&Q. She’d had no pre drilled holes took hours to assemble I am not happy.