Ordered a garage door and was told it would be delivered within 21 days - 35 days later I'm still waiting. Have chased and was told that I needed to contact their supplier myself! What's the point in B & Q Customer Service if I have to do it myself? Also ordered an electronic garage door opening kit and was told I would receive a phone call within 48 hours and that the whole item would be delivered within 10 days - that was 21 days ago and not even had the promised phone call yet. Shocking service.
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