I recently purchased a kitchen from B&Q and wanted to say how impressed I was with the product and the customer service. Everything was delivered on time but there was a couple of faults. I rang them up and they were brilliant, I said how the knobs were the wrong colour and one unit was damaged and they were great at sorting it all out. They came and collected and dropped off the replacements at the same time. I always worry about ringing up customer services as sometimes they have a bit of an attitude and don't want to help you, but the guy was really helpful, understanding and wanted to fix things asap. Everyone makes mistakes and accidents happen in shipment, but it's the way companies deal with it is what matters to me. I would highly recommend B&Q kitchens and it looks a lot more expensive than what we paid. A very happy grateful customer.