Awful service. They claim to offer a Military Discount, when enquiring about how to do this, they put me on hold for more than half an hour with no courtesy updates or information. After 40 mins, I hung up! Resigning to this, I ordered what I needed on line anyway. There website, says delivery with in 7 days. After paying for the items at checkout (and only then) the give you a delivery date. This was assigned as 15 days form today (29 APR 25). It would seem B&Q are happy to miss-lead you and take your money, which no-doubt they will make interest on. I cancelled the order immediately, but will have to way 7 days now before my money is returned. Appalling service and a confusing website.
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