Worst experience ever with B&Q. Ordered a door online 08/06/25, the information on their website said I would be contacted within 2 days to arrange delivery, NO CONTACT WAS EVER MADE FROM B&Q. The information on their website also said delivery would be made within 10 days, it is now 14 days & I am still waiting. I Phoned B&Q customer services (foreign call centre) after day 3, I was told delivery would be on 23/06/25. I phone customer services again after another 3 days to confirm this as I still had not received any official notification & they said 23/06/25 for delivery. On 22/06/25 still no official notification from B&Q as in text or email, so I did a online chat with customer services, and was told delivery would be 24/06/25. So still waiting! Extremely poor service from B&Q, I now wish I had not purchased the door, this will be the last time I will ever use them.