Attended halesowen b and q on sunday 26th. Asked about a specific sander was told they were out of stock, i asked if bilston shop had any and was told to look on internet. Another question was about door sizes and was told to look in the leaflets provided i looked for the leaflets but all the holders were empty so asked another assistant who said "weve run out" they just could not be bothered to even try to be helpful i felt i was being a niusance they seemed more interested in having conversations amongst themselves. I shall be going a little further afield in future to homebase where they go out of their way to help you