Hi, we bought a kitchen recently from B&Q spending over £4000, after we found a damaged item and returned it to them asking for another undamaged unit. They collected the damaged unit, but never returned the good one, as I've been to them 5 times in 4 weeks and keep getting a date of delivery, but nothing happens.... Also we changed our mind and bought a bigger work top and returned the small one, so they made us pay for the other one, collected the other work top , but never refunded the money.. Absolutely disgusting, never will deal with them again...