after I bought a fridge, it did broke in less then 1year, when I did try to contact customer support to talk about it, I had to wait 30min to receive an answer that the model is to old and I have to contact the seller, when did try to phone the seller, they did try to put me into contact with kitchen service, no one answer, I left my phone no, nobody did call me back in 3 days!!!!! so I had to go personally to them to talk about problem, when I did told them I am unhappy with their service and ask for refund for broken fridge, they did tell me that the manufacturer have to deal with it, when I do call manufacture, they did told me that is seller business...B7Q workers have no Idea how to deal with customer problems, so they just try to pass the customer to somebody else, avoid to buy from them anything!!!!