Had a bathroom fitted by B n Q which started leaking. After almost 4-6 calls per day and 2 full weeks later someone came to inspect the leak. This turned out to be a visual inspection with zero attempts at finding the fault. We were told a PM had to come to take a look next. The PM came 5 days later. A third visit was organised 3 days later, and thus installer finally tried to find the fault and offered a temporary fix so we could use the bath. 3 days later we noticed the leak still continued. So we phoned in and we have been advised by customer service not to use the shower. If you need a bath use the sink! Or go to your friend's house and shower! And then the rep went on to mention how she couldn't believe that the temporary fix didn't work and even had the audacity to mention the fix may have been tampered with! I don't understand how such people even have jobs! They clearly don't give a damn about their customers, they'd like to do the bare minimum and get away with it. It's really appalling and frustrating. I phone in every day over 5 times to no avail. Never ever go with B&Q. I regret not listening to the other reviews on them. Stupid me!