I spent several thousand pounds on a kitchen from B&Q and also to have it installed. They wanted all payment up-front, I paid... This was the worse decision of my life. Terrible service after they have your cash. Goods were delivered weeks in advance to your home, they deliveries honestly every delivery had damaged goods and missing items, they even tried to tell me the SMEG oven was delivered which clearly it was not and I refused to sign the delivery, then after numerous phone calls this was sorted out. The workman ship was the worst I ever encountered by any tradesman, I'm no expert my wife would agree but I could have installed the kitchen 100% better than B&Q's teams. So many errors, so many wrong/damaged/missing parts deliveries, so many times I had to complain about the poor standard of work and the bullshit the installers came out with... So many times they never turned up, the biggest load of rubbish ever. So many times I complained and wanted compensation, so many hours of my life wasted... DO YOURSELF A FAVOUR DO NOT BUY FORM B&Q unless you like disappointment and heartache - oh and dealing with a Company who say they care BUT actually do not give two hoots about you the customer. The kitchen was to be something for my wife and I to enjoy, sadly we hate it now and more so B&Q. Regards Julian Herring