I placed a £100 plus order online and over a week later received part of the order. So I now have a 6 seater table with 2 chairs! So my money was taken when B&Q knew that they couldn't meet the order. When I telephoned I was told that the remainder of my order was out of stock. I asked if I could order 4 other chairs, that are in stock, and have a refund of the difference, but the agent told me that a new order can't be placed until the refund is agreed. So there is a risk that by the time this is sorted out the other chairs will have sold out. This is the first time I have ordered from B&Q online and probably the last!