EVERYTHING - islallation, faulty products, lack of communication with homefit staff and their reluctance to take responsibility to solve problems, - installation of bathroom took 2 weeks not 1 in April, as originally quoted. Problems still ongoing at end of September - all we get is promises and delaying tactics. New fitter knows how to solve problems but is not allowed to without authorisation, which is not wllingly sanctioned, if at all. I would never employ B &Q again or recommend them. Next move - TRADING STANDARDS, WATCHDOG and WHICH.
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