If I could give no stars I would I shall never be giving B&Q my business again after the appalling treatment I have received and never have I come across such bad customer service!
I had to cancel my kitchen order after signing and paying for my kitchen there were then £4000 of additional costs found which of course I couldn't find the money for and B&Q made no effort to help resolve the situation so I cancelled my order. This was one month ago and still it is beyond B&Q to contact the finance company and let them know the order is cancelled meaning I am paying for a kitchen I don't own!! Sort it out B&Q I want my money back and I will not be recommending you to any of my family and friends in the future