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Pissed Off Customer
If the option for 0 stars was available B & Q would revive it. Being in the Joinery Trade this is the worst experience I have had regarding Kitchens. B & Q advised that the particular kitchen was "off the shelf" however couldn't tell me a date of delivery until it was placed on order. Order made, delivery 6 weeks, advised that this was no good and requested it be moved forward. Had the date moved forward and what a surprise no kitchen delivered on the new delivery date. Customer care wasn't up to scratch as they didn't have a clue what was going on. I was then informed it would be another week before delivery could be made then I was told the handles won't be delivered for another 5 months. Shocking service. Could be a cancel job and going to Magnet or Howdens !!!
7 years ago
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B&Q has a 2.2 average rating from 2,596 reviews